Shipping policy

If you place your order after 5 PM Eastern Standard Time, it will be processed within 1-2 business days.

The typical delivery timeframe for USPS is three (3) to ten (10) business days after processing. The typical delivery timeframe for FedEx/UPS/DHL depends on the service selected.
Please note these shipping timeframes provided during the checkout procedure are estimates only; and that Shipping may be slightly delayed on US holidays.

If you have not received your delivery, you must contact us within sixty (60) days of purchase or we will not be obligated to re-ship. Shipping charges are determined by the number, weight and type of items ordered, and by the shipping carrier and service selected. We do not ship COD.

Orders shall be deemed delivered when the shipping carrier provides confirmation that the package was successfully delivered to the address you submitted during the checkout procedure.

RICKSMITHJR.SHOP is not responsible for non-receipt of orders that have been deemed delivered.
RICKSMITHJR.SHOP is also not responsible for non-receipt of orders due to failure to properly submit an accurate and complete shipping address during the order process.

International Shipping (Outside The US):

The shipping timeframes provided during the checkout procedure are estimates only. The typical delivery timeframe for international orders is two (2) to four (4) weeks but please allow up to six (6). If you have not received your delivery, you must contact us within sixty (60) days of purchase or we will not be obligated to re-ship. In any event, we are not obligated to reship unless a trackable method of shipping was chosen. We do not ship COD.

You are responsible for any and all duties and taxes incurred upon delivery. If you refuse to pay duties and taxes your order will be returned to CrissAngel.com and you will receive a credit for the subtotal of the order but will not be refunded the cost of shipping and handling.

Backorders

If some of the items included in your order are out of stock you will be notified via e-mail that your order has been placed and the items out-of-stock will be shipped as soon as it is available.

Undeliverable Packages

If for any reason your order is classified as undeliverable and returned to RICKSMITHJR.shop you will be notified via email that your order has been cancelled due to a failed delivery attempt.

Shipping and handling will not be refunded. RICKSMITHJR.shop will not re-ship any order that is classified as undeliverable and returned to us.

State Sales Tax

In accordance with state law, we are required to charge sales tax on orders shipped within the state of Ohio.

Customer Service

Should you have any questions regarding your order or anything else, please contact us rsj@ricksmithjr.com. We endeavor to answer all responses within two (2) business days, but please allow longer.